Microsoft eula refund


















Sales support help. Microsoft Store More Need more help? Expand your skills. Get new features first. Was this information helpful?

Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. You can see the status of your refund on the Order history page learn more. To address unexpected charges, first see What to do about unexpected charges from Microsoft. If you don't see the cause for your unexpected charge, you can select the Contact us link at the top of the page, or you can contact Microsoft Store support.

Get info about how to prevent unauthorized purchases from Microsoft Store. Learn how to cancel an order or pre-order from Microsoft Store. See more topics related to Microsoft subscriptions at My subscriptions.

Table of contents. Microsoft Store and billing help. Manage a subscription. Shipping, orders, and history.

Refunds and exchanges. Authorize or troubleshoot a purchase. Payment options and updates. Gift cards and Microsoft account balances. Settings, apps, and games in Microsoft Store app. Troubleshoot Microsoft Store app. Sales support help. Microsoft Store Microsoft account Microsoft account dashboard More Notes: Items that may be eligible for return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. You are responsible for any taxes and charges you may incur as a result of this payment to you.

To the extent permitted by applicable law, you must also comply with any other conditions we place on your right to any payment. If you receive a payment in error, we may reverse or require return of the payment.

You agree to cooperate with us in our efforts to do this. We may also reduce a payment to you without notice to adjust for any previous overpayment. Redemption and use of other Microsoft gift cards are governed by the Microsoft Gift Card Terms and Conditions Microsoft gift cards terms and conditions.

Please visit our Sales and Support page Microsoft Store support for more information about customer service options. Microsoft may change the Terms of Sale at any time and without notice to you. The Terms of Sale in force at the time you place your order will govern your purchase and serve as the purchase contract between us. Before your next purchase, Microsoft may have changed the Terms of Sale without notice to you. Please review the Terms of Sale each time you visit the Store.

We recommend that you save or print a copy of the Terms of Sale for future reference when you acquire something. You acknowledge that you are authorized to place an order and to perform any other legal acts required of you under these Terms of Sale. Age limits may apply to your use of the Store, including purchases. Your privacy is important to us. We use certain information that we collect from you to operate and provide the Store. Please read the Microsoft Privacy Statement as it describes the types of data we collect from you and your devices "Data" and how we use your Data.

The Privacy Statement also describes how Microsoft uses your communications with others; postings or feedback submitted by you to Microsoft via the Store; and the files, photos, documents, audio, digital works, and videos that you upload, store or share on your devices or through the Store "Your Content". We work hard to publish information accurately, update the Store regularly, and correct errors when discovered. However, any of the content in the Store may be incorrect or out of date at any given time.

We reserve the right to make changes to the Store at any time, including to product prices, specifications, offers and availability. Microsoft may terminate your account or use of the Store at any time for any reason, including, without limitation, if you are in breach of these Terms of Sale or the Store Policies, or if the Store is no longer operated by Microsoft.

By using the Store, you agree to be responsible in accordance with these terms for any orders you make or charges you incur prior to such termination. Microsoft may change, discontinue, or otherwise suspend the Store at any time, for any reason, and without prior notice to you. We hope we never have a dispute, but if we do, you and we agree to try for 60 days to resolve it informally. Nor is combining individual proceedings without the consent of all parties.

All parts of these Terms of Sale apply to the maximum extent permitted by the relevant law; you may have greater rights in your jurisdiction of residence or, if a business, your principal place of business.

Section 28 h says what happens if parts of Section 28 arbitration and class action waiver are found to be illegal or unenforceable. Section 28 h prevails over this section if inconsistent with it. Other terms may apply if you purchase products or services from other Microsoft websites. We may assign, transfer or otherwise dispose of our rights and obligations under these Terms of Sale, in whole or in part, at any time without notice to you.

You may not assign or transfer any rights under these Terms of Sale. For customer support inquiries, please see the Sales and Support Usage rules for digital goods page in the Store. To avoid possible injury, discomfort or eye strain, you should take periodic breaks from use of games or other applications, especially if you feel any pain or fatigue resulting from usage. If you experience discomfort, take a break. Discomfort might include feelings of nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye strain, or dry eyes.

Using applications can distract you and obstruct your surroundings. Avoid trip hazards, stairs, low ceilings, fragile or valuable items that could be damaged. A very small percentage of people may experience seizures when exposed to certain visual images like flashing lights or patterns that may appear in applications.

Even people with no history of seizures may have an undiagnosed condition that can cause these seizures. Symptoms may include lightheadedness, altered vision, twitching, jerking or shaking of limbs, disorientation, confusion, loss of consciousness, or convulsions.

Terms relating to your use of the store 1. Member Account. No Unlawful or Prohibited Use. Links to Third-Party Websites. Terms relating to the sale of products and services to you 5. Geographic Availability. End Users Only. Export Limitations. Recurring Payments. Product Availability and Quantity and Order Limits. Software Licenses and Use Rights. Codes for Software and Content Downloads. Automatic Renewal Selection. Return Policy. Payments to You.

Gift Cards. Customer Service. General Terms Changing Terms. Age Limitations. Privacy and Protection of Personal Information.

Product Display and Colors. Errors in Store Presentation. Termination of Use or Access. Warranties and Limitation of Remedies. Limitation of Liability. The term "dispute" is as broad as it can be. Mail a Notice of Dispute First. Tell us your name, address, how to contact you, what the problem is, and what you want. A form is available at Arbitration and dispute resolution. You and Microsoft will attempt to resolve any dispute through informal negotiation within 60 days from the date the Notice of Dispute is sent.



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